This Privacy Notice of Al Jazeera Car Rental (“we”, “us” or “our”) describes how and why we may collect, store, use and/or share (“process”) your information when you use our services (“Services”), such as when:
Download and use our mobile applications (Al Jazeera), or any other application of ours that links to this Privacy Notice
Engage with us in other relevant ways, including any sales, marketing or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or inquiries, please contact us at mailto:info@jrc.com.sa
Summary of key points
This summary provides the key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or using the table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, administer and communicate with you for security, fraud prevention and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Learn more about how we process your information.
In what cases and with whom do we share personal information? We may share information in specific situations and with selected third parties. Learn more about when and with whom we share your personal information.
What are your rights? Depending on where you are located geographically, applicable privacy law may mean that you have certain rights in relation to your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is to visit https://www.jrc.com.sa/contact-us/ or contact us. We will consider and act upon any request under applicable data protection laws.
Want to learn more about what we do with any information we collect? See the full Privacy Notice.
Table of contents
1. What information do we collect?
2. How do we process your information?
3. When and with whom do we share your personal information?
4. How long do we keep your information?
5. What are your privacy rights?
6. Controls on Do Not Track Features
7. Are we making updates to this notice?
8. How can you contact us about this notice?
9. How can you review, update or delete the data we collect from you?
1. What information do we collect?
Personal information you disclose to us.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register with the Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when contacting us.
Personal information you provide. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:
• names
• phone numbers
• Email addresses
• Usernames
• passwords
Sensitive information. We do not process sensitive information.
Application data. If you use our app(s), we may also collect the following information if you choose to provide us with access or permission:
•place: We use location permission to save the coordinates of the location where the scan took place.
• Mobile device access: We may request access or permission to certain features of your mobile device, including your cell phone’s camera, storage, and various attributes. If you want to change your access or permission, you can do so in your device’s settings. Camera, Storage, and Other Features. If you want to change our access or permissions, you can do so in your device settings.
• Mobile device data: We collect information about your device, operating system, version, configuration, browser type, device model, Internet service provider, and IP address. If you use our app(s), we may also collect information about your phone’s network, operating system, device type, unique device identifier, and app features. This helps us understand and improve our services to our users.
• Push notifications: We may ask you to send you push notifications regarding your history or certain features of the Application(s). If you want to stop receiving these types of communications, you can turn them off in your device settings.
• Camera permission: Camera permission is taken to take pictures of car scars and scratches, driving license and other required documents.
• Storage permission: This permission is taken to upload the required documents to the server. We respect privacy so we do not touch any other data. We also need read/write memory permission to capture images from the camera and write them to the memory. Read permission is for downloading these images.
This information is primarily required to maintain the security and operation of our application(s), for troubleshooting, and for internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information collected automatically.
In Short: Some information – such as Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, Information about how and when you use our services, and other technical information. This information is primarily required to maintain the security and operation of our Services, and for internal analytics and reporting purposes.
The information we collect includes:
• Log and usage data: Log and usage data is service-related, diagnostic, usage and performance information that our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this Log Data may include your IP address, device information, browser type and settings, information about your activity on the Services (such as date/time stamps associated with your use, pages and files viewed, searches and other actions you take, such as which features you use), and Device events (such as system activity, error reports (sometimes called “crash dumps”) and hardware settings).
• Location data: We collect location data such as information about your device’s location, which can be accurate or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You may opt out of allowing us to collect this information by either denying access to the information or by disabling the location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. How do we process your information?
In Short: We process your information to provide, improve, manage and communicate with you for security, fraud prevention and to comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our services, including:
• To facilitate account creation, authentication, and otherwise manage user accounts. We may process your information so that you can create and log in to your account, as well as keep your account in working order.
• Providing and facilitating the provision of services to the user. We may process your information to provide you with the requested service.
• To answer user queries/provide support to users. We may process your information to respond to your inquiries and resolve any potential problems you may have with the requested service.
• To send you administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
3. When and with whom do we share your personal information?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
Vendors, consultants and other third-party service providers. We may share your data with third party vendors, service providers, contractors or agents (“Third Parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help protect your personal information. This means that they cannot do anything with your personal information unless we ask them to do so. They will also not share your personal information with any organization other than us. They are also committed to protecting the data they hold on our behalf and retaining it for the period we direct. The third parties with whom we may share personal information are as follows:
• Cloud computing services
Google Cloud Platform
We may also need to share your personal information in the following situations:
• Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
•Its affiliated companies: We may share your information with our affiliates, in which case we will require those affiliates to respect this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or are under common control with us.
• Business partners: We may share your information with our business partners to offer you certain products, services or promotions.
4. How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfill the purposes set out in this privacy notice unless otherwise required by law.
We will only retain your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this Notice will require us to retain your personal information for longer than the period of time that users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store and isolate your personal information. for any further processing until deletion is possible.
5. What are your privacy rights?
In Short: You can review, change, or terminate your account at any time.
Withdrawing your consent: If we rely on your consent to process your personal information, which may be express and/or implied consent in accordance with applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in the “How can you contact us about this notice?” section. less.
However, please note that this will not affect the lawfulness of processing prior to its withdrawal, and will not, where permitted by applicable law, affect processing of your personal information carried out in reliance on lawful processing grounds other than consent.
Account Information
If at any time you would like to review or change the information in your account or terminate your account, you may:
• Contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at mailto:info@jrc.com.sa.
6. Controls for Do Not Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do Not Track (“DNT”) feature or setting that you can activate to signal your privacy preferences so that data about your online browsing activities is not monitored and collected. At this point, a uniform technology standard for recognizing and implementing DNT signals has not been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you of that practice in a revised version of this Privacy Notice.
7. Do we make updates to this notice?
In Short: Yes, we will update this Notice as necessary to remain compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by a “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
8. How can you contact us about this notice?
If you have questions or comments about this Notice, you may email us at mailto:info@jrc.com or contact us by mail at:
Al Jazeera car rental
Riyadh – Mecca Road
Kingdom of Saudi Arabia
9. How can you review, update or delete the data we collect from you?
Depending on the applicable laws in your country, you may have the right to request access to, change, or delete the personal information we collect from you. To request to review, update or delete your personal information, please visit https://www.jrc.com.sa/contact-us/.